Power Outage preparedness

posted Feb 5, 2014, 2:15 PM by Greg Lippincott

Nor'easter storms can leave significant damage with downed trees, power lines and possibly localized flooding. Reporting outages is important because the more information we get, the better we can assess damage and prioritize repairs. Residents experiencing outages are asked to report them at 1-800-342-5775 (1-800-DIAL PPL) or through the online Outage Center at www.pplelectric.com/outagecenterWhen prompted, customers reporting by phone should press 1 for "Power Problem." The Outage Center also is available on smart phones or other mobile devices.


Staying safe is paramount in severe weather. PPL Electric Utilities advises the public to:

  • Stay clear of downed power lines.
  • Do not use gas ovens or ranges to heat your home.
  • Avoid candles and use flashlights instead. Candles can cause a fire if tipped by animals or people, or if they come in contact with a combustible item.
  • Never run a generator in your home, basement, or other indoor space where exhaust fumes may accumulate.

Other steps to take in an outage also are available at the utility's online Outage Center.  


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